Copyright © Gondola Software LLC

NOTICE regarding LottoSnap:  We have received reports from some users that lottery tickets will not scan.  This appears to be a problem with only some states, and we sincerely apologize for this.  We are working very hard to resolve the problem.  If this affects you, please first attempt the following suggestions and if it does not work please contact Apple to request a refund at the link below.  If you would like to help make the app better, please send us an email using the in-app contact link and send us a picture of your lottery ticket so we may use it for additional testing (please send high resolution, flat, with good lighting, and try to restrict the picture to just your numbers as much as possible).  An update will be coming soon to help resolve issues.


Please check the support page before contacting since this may resolve many issues.


We cannot process refunds.  If you would like a refund, you must request from apple: https://reportaproblem.apple.com

Please send your feedback, requests, or issues using the form below.

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